Privacy policy
Last updated: June 19, 2026
Still Night operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a curated shopping experience. Still Night is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our Services, we may collect the following categories of information.
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
Payment Information
- Transaction information
- Payment details processed by secure third-party payment providers
Account Information
- Username
- Password
- Preferences and settings
Order Information
- Products viewed
- Items added to cart
- Purchases
- Returns and exchanges
Communications
Information you provide when contacting us.
Device Information
- IP address
- Browser type
- Device identifiers
Usage Information
Information regarding how you interact with and navigate our Services.
Sources of Information
We may collect information:
Directly From You
When you:
- Create an account
- Place an order
- Contact us
Automatically
Through cookies and similar technologies.
From Service Providers
Companies that help us operate our business.
From Partners and Third Parties
Where permitted by applicable law.
How We Use Your Information
Providing and Improving Our Services
We use personal information to:
- Process payments
- Fulfil orders
- Arrange shipping
- Handle returns
- Provide customer support
- Improve our Services
Marketing and Advertising
We may use personal information to:
- Send marketing communications
- Provide personalised experiences
- Display relevant advertising
We do not sell personal information for monetary compensation. However, we may share information with advertising and analytics partners to help us measure campaigns, improve our Services, and provide relevant advertising, as permitted by applicable law.
Security and Fraud Prevention
We use information to:
- Detect fraud
- Prevent unauthorised activity
- Protect our Services
Communication
We use information to:
- Respond to enquiries
- Provide order updates
- Maintain our relationship with customers
Legal Reasons
We may use information to:
- Comply with applicable laws
- Respond to lawful requests
- Enforce our policies
How We Share Information
We may disclose information:
Service Providers
Including:
- Shopify
- Payment processors
- Shipping and fulfilment partners
- Customer support providers
Marketing and Analytics Partners
Including services such as:
- TikTok
- Klaviyo
- Other advertising and analytics providers
Depending on the settings enabled on our store, information such as browsing activity, purchase events, email addresses, phone numbers, and device information may be shared with these partners to help us understand performance and provide relevant communications and advertisements.
These partners process information in accordance with their own privacy policies.
Business Transactions
Information may be transferred as part of a merger, acquisition, sale, or restructuring of the business.
Legal Obligations
Where required by law or to protect our rights and users.
Relationship With Shopify
Our Services are hosted by Shopify.
Shopify processes personal information to provide and improve the Services and may process information across different jurisdictions.
TikTok Advertising & Analytics
We may use TikTok business tools, including the TikTok Pixel and related technologies, to measure advertising performance and improve our marketing.
Depending on the settings enabled on our store, TikTok may receive information such as:
- Browsing activity
- Device information
- Purchase events
- Customer information necessary for attribution and analytics
This helps us understand the effectiveness of our advertising and provide more relevant content.
Email Marketing
We may use email marketing platforms, including Klaviyo, to send:
- Newsletters
- Promotional communications
- Order updates
- Other relevant content
If you subscribe to marketing communications, your interactions with our emails may be processed to improve future communications.
You may unsubscribe at any time using the unsubscribe link contained in our emails.
Third-Party Websites
Our Services may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children.
Security and Retention
We implement reasonable security measures to protect personal information.
No system is completely secure.
We retain information only for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on where you live, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us.
International Transfers
Information may be transferred outside your country of residence.
Where required, we rely on recognised safeguards, including Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@stillnight.co.uk
Address
Still Night
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom
For the purposes of applicable data protection laws, Still Night is the data controller of your personal information.